Return and exchange policies:
Non - Returnable
Exchangeable in case of product damage (Terms & Conditions applied).
Terms & Conditions
The product should not be opened.
Image of the product with the invoice must be provided.
Can be exchanged  within 5 days of delivery.

Refund Policy Returns & Refunds:

We do not offer returns and refunds. If any items from the delivered order are missing or damaged, please contact us within 24 hours of receiving the item to request a replacement. For replacement The item must be unused and in the same condition as when you received it in order to qualify for a replacement. Additionally, it must be in its original packaging. Process for Replacement: We will arrange for pick-up. If reverse pickup is not possible in your area, please send the product yourself. When the bill is shared with us, we will reimburse for the shipping costs. For any further information, please contact us [email protected] or call us on +91-9148581222

Cancellation

In case you want to cancel an order, please email [email protected] or call us on +91 9148581222 within 24 hours of placing the order or before the order is shipped out. If you place a cancellation request after 24 hours of ordering the product, we will be unable to recall it. shumee toys reserves the right to refuse or cancel an order in case an incorrect price is listed or for any other reason. In such a situation, we will update you via email or call and refund 100% of any payment you may have made. If a non-delivery or late delivery occurs due to a wrong or incomplete name/address provided by the customer, non-availability of a recipient at the time of delivery, or related reasons on the customer's side, any extra costs incurred by us for re-delivery will be claimed from the customer.